Black Card

Harvey Nichols’ prestigious Personal Shopping Department in Knightsbridge has recently reopened its famous doors to an even more luxurious shopping retail experience.

The refurbishment confirms the Harvey Nichols Personal Shopping service as the ultimate destination for a no-expense-spared, intimate shopping experience in a first-class setting and is arguably one of the best services in the business.

Harvey Nichols was the first store to offer its customers a Personal Shopping service, long before it became commonplace in the retail industry. Today, the department continues to excel in providing its customers with an unrivalled service. A popular favourite amongst a wide range of high-profile clientele, from A-list celebrities to the international jet-set and royalty, Harvey Nichols prides itself in its ability to offer such services with the utmost discretion and confidentiality.

This is a complimentary service, by appointment only and is available in all Harvey Nichols stores. Services include one-to-one consultations, seasonal wardrobe updates as well as a more customised service for special occasions. Personal Shopping can also arrange a full day appointment offering the ultimate Harvey Nichols experience including shopping, beauty treatments and five star dining.

Most importantly, clients have first-hand access to all the new season’s collections, limited edition pieces and pre-season orders; regular communication between consultants and the client ensure that no one will ever miss out on the latest deliveries from coveted brands including Alaia, Balenciaga, Lanvin and Alexander McQueen.

For clients that are pressed for time, the department also offers a discreet and professional service whereby a selection can be delivered to their hotel or home. Pre-season orders can be made and delivered to any destination worldwide; the department even offers a housekeeping service where everything from toiletries, cosmetics and clothes can be specially ordered and shipped out the same day to our clients’ luxury homes, yachts and private jets around the globe.

All personal requirements are discussed before arrival, whereupon one of the consultants will then spend time in-store with the client and consequently make a selection of fashion and accessory pieces. Customers’ sizes, preferences and purchases are all kept on private record for follow-up and future appointments, ensuring that the entire personal shopping experience is as stress-free and unique as possible.

Finally, the Personal Shopping Department also offers in-depth consultation for top fashion stylists for promotional work, music videos, concerts and tours, film and TV. Consultants are all experts in their field with a collective wealth of personal experience that is gained from previous roles in the fashion industry ranging from fashion styling to fashion PR.

Design Details

The Personal Shopping Department has been designed in collaboration with Gregor Jackson of GP Studio and looks to a luxury hotel suite for its inspiration. The reception space has a sophisticated yet welcoming atmosphere with warm, creamy limestone applied to the floor and walls; wengé wood veneered wall panelling runs throughout the suite with aluminium detailing. The reception area is separated by a glass screen with etched circular patterns to let in light whilst also ensuring privacy. Seductive lighting emphasises space and light whilst a lush beige carpet runs throughout the department and the spacious fitting rooms feature full-length adjustable mirrors and dimmable lighting. Colour is injected into the scheme via the upholstery with an eclectic mix of furniture which helps create a relaxed, personal ambience for the ultimate experience in modern luxury.

The Harvey Nichols Personal Shopping Department is open 7 days a week.

For appointments, Black Card readers should contact the department on 020 7259 6638.

109 - 125 Knightsbridge
London
SW1X 7RJ

Tel: 020 7235 5000

For further information, Black Card readers should visit www.harveynichols.com

Membership to Black Card is free. Please click here to apply to become a black card member.

« Return to previous page